Terms of service

These Terms of Service govern your access to and use of warmora.bond, including all content, products, features, tools, services, and purchases made through the website.

The website is operated by Warmora, established in 2023 and located in Maple Ridge, British Columbia, Canada.

Throughout these Terms, “Warmora,” “we,” “us,” and “our” refer to Warmora. “You” and “your” refer to any visitor, customer, purchaser, or user of the website.

By visiting our website, creating an account, submitting information, or purchasing a product, you agree to these Terms.

1. Eligibility

You must be legally capable of entering into a binding contract in your jurisdiction to use our website or place an order.

If you are under the age of majority, you may use the website only with the permission and supervision of a parent or legal guardian.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Online Store Terms

You agree not to:

  • Use our products for illegal purposes;
  • Violate applicable laws or regulations;
  • Transmit malicious code, viruses, or harmful software;
  • Attempt to access restricted areas of the website;
  • Interfere with website security or functionality;
  • Collect information about other users without permission;
  • Impersonate another person or submit false information;
  • Use automated systems to scrape or misuse website content.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

3. Product Information

We aim to present accurate product descriptions, specifications, photographs, measurements, capacities, materials, colors, and features.

However:

  • Colors may appear differently depending on device settings;
  • Measurements may vary slightly due to manual measurement;
  • Packaging may change without notice;
  • Product photography may include decorative items not included with the purchase;
  • Minor design details may be updated by the manufacturer;
  • Product availability may change at any time.

Please review the product page carefully before purchasing.

4. Insulated Drinkware Use

Products must be used according to their individual descriptions and care instructions.

Not every product sold by Warmora provides thermal insulation. Products described as non-insulated should not be assumed to keep beverages hot or cold.

Customers are responsible for:

  • Confirming whether a product is suitable for hot beverages;
  • Checking the temperature before drinking;
  • Keeping hot liquids away from children;
  • Securing lids correctly before transportation;
  • Avoiding overfilling;
  • Following applicable cleaning instructions;
  • Not placing products in microwaves, ovens, freezers, or dishwashers unless expressly permitted.

Warmora is not responsible for injury or property damage caused by misuse, overfilling, improper closure, unsuitable liquids, excessive temperatures, or failure to follow instructions.

5. Pricing and Currency

Prices are displayed in the currency selected or presented on the website.

We may change prices at any time without prior notice. Price changes do not affect orders already accepted, except where there has been an obvious pricing or technical error.

Taxes, duties, customs charges, conversion fees, and payment-provider fees may apply depending on your location.

6. Orders and Acceptance

Submitting an order does not automatically mean the order has been accepted.

We reserve the right to reject, limit, or cancel an order where:

  • A product is unavailable;
  • Payment cannot be authorized;
  • The order appears fraudulent;
  • Product or pricing information contains an obvious error;
  • Shipping is unavailable to the destination;
  • The customer has violated these Terms;
  • The quantity ordered appears intended for unauthorized resale.

If payment has already been collected for a cancelled order, we will issue an appropriate refund.

7. Billing and Account Information

You agree to provide accurate, complete, and current information, including:

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Payment information.

You are responsible for reviewing order details before checkout.

Warmora is not responsible for delays or failed deliveries caused by inaccurate information supplied by the customer.

8. Payment

Payments may be processed through Shopify Payments or other third-party payment providers.

Warmora does not directly control the systems, security, availability, or processing times of third-party payment providers.

Your use of a payment method may also be subject to separate terms imposed by your bank, card issuer, or provider.

9. Shipping and Delivery

Warmora offers free standard worldwide shipping.

Our estimated delivery timeframe is generally 7–10 business days, unless a different estimate is stated at checkout or on the product page.

Delivery estimates are not guaranteed. Additional details are contained in our Shipping Policy, which forms part of these Terms.

10. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery under our Return and Refund Policy.

The Return and Refund Policy is incorporated into these Terms by reference.

11. Promotions and Discount Codes

Discount codes:

  • Must be used before expiration;
  • Cannot normally be exchanged for cash;
  • May be limited to one use per customer;
  • May not be combined unless expressly permitted;
  • May exclude certain products;
  • May be cancelled if obtained or used fraudulently.

Warmora may amend or withdraw promotions at any time, subject to applicable law.

12. Intellectual Property

All website content, including:

  • Logos;
  • Brand names;
  • Product descriptions;
  • Graphics;
  • Photographs;
  • Videos;
  • Page layouts;
  • Icons;
  • Written content;
  • Designs and marketing materials,

is owned by Warmora, licensed to Warmora, or used with authorization.

You may not copy, reproduce, modify, publish, distribute, sell, or commercially exploit website content without prior written permission.

13. Customer Reviews and Submissions

If you submit reviews, photographs, suggestions, feedback, or other content, you confirm that:

  • You own or control the submitted content;
  • The content is accurate and lawful;
  • The content does not violate third-party rights;
  • The content is not defamatory, discriminatory, misleading, or abusive.

You grant Warmora a worldwide, non-exclusive, royalty-free licence to use, reproduce, display, adapt, and publish submitted content for business and marketing purposes.

14. Third-Party Links and Services

Our website may contain links to third-party websites, applications, payment providers, carriers, or services.

We are not responsible for:

  • Third-party content;
  • Third-party privacy practices;
  • External website availability;
  • Products or services provided by third parties;
  • Loss resulting from your use of external services.

Please review the third party’s policies before using its services.

15. Privacy

Warmora may collect and process personal information needed to operate the store, process orders, provide support, prevent fraud, and communicate with customers.

Canadian private-sector businesses may be subject to privacy requirements concerning how personal information is collected, used, disclosed, secured, and retained.

Please review the Privacy Policy displayed on our website for more information.

16. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted;
  • All errors will be corrected immediately;
  • Product availability will remain constant;
  • Delivery will occur on an exact date;
  • Every product will be suitable for every individual purpose.

Nothing in these Terms excludes warranties, guarantees, conditions, or remedies that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, Warmora will not be liable for indirect, incidental, special, consequential, or punitive losses resulting from:

  • Use of the website;
  • Delayed delivery;
  • Loss of data;
  • Third-party services;
  • Improper product use;
  • Unauthorized account access;
  • Business interruption or lost profits.

Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law.

18. Indemnification

You agree to indemnify and hold Warmora harmless from claims, losses, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms;
  • Your unlawful use of the website;
  • Your misuse of a product;
  • Your infringement of another party’s rights.

This provision applies only to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any dispute will be handled by a court or tribunal with lawful jurisdiction, subject to any mandatory consumer protections applicable to the customer.

20. Severability

If any provision is found invalid or unenforceable, the remaining provisions will continue in effect.

21. Changes to These Terms

We may update these Terms to reflect changes in our services, business operations, or legal obligations.

The updated version will be published on this page with a revised “Last Updated” date.

22. Contact Information

Warmora
12083 249 St
Maple Ridge, BC, V4R 0G5
Canada

Email: support@warmora.bond
Phone: +1 604 831-4823
Website: warmora.bond