Contact information

Warmora is committed to providing responsive and professional customer service.

Please contact us if you need assistance with:

Product information;
Order status;
Shipping or tracking;
Returns or refunds;
Damaged or defective products;
Billing concerns;
Website accessibility;
Privacy requests;
Business or legal inquiries.

Business Information

Business Name: Warmora
Website: warmora.bond
Year Established: 2023

Business Address

Warmora
12083 249 St
Maple Ridge, BC, V4R 0G5
Canada

Please contact customer support before returning a product. The business address should not be used as a return destination unless our team has specifically authorized the return.

Customer Support

Email: support@warmora.bond
Phone: +1 604 831-4823

Customer Service Hours

Monday to Friday: 9:00 AM–6:00 PM Pacific Time
Saturday: 10:00 AM–4:00 PM Pacific Time
Sunday and Public Holidays: Closed

Hours may change during public holidays or exceptional circumstances.

Response Times

We aim to respond to customer inquiries within 24 business hours.

During holidays, major promotions, product launches, or periods of unusually high demand, responses may take longer.

To help us assist you efficiently, include:

Your full name;
Your order number;
The email address used at checkout;
A clear description of your request;
Relevant photographs, videos, or documents.

Please avoid sending payment card numbers or other highly sensitive financial information by email.

Order Support

For order-related assistance, include your order number in the email subject line.

Example:

Subject: Order Support – Order #1234

Return Requests

All returns require prior approval.

Do not mail a product until you have received return instructions from support@warmora.bond.

Privacy Requests

To request access to, correction of, or information concerning personal data held by Warmora, email:

support@warmora.bond

Use the subject line:

Privacy Request

We may request reasonable information to verify your identity before responding.

Legal Notices

Formal legal correspondence may be sent to:

Warmora
12083 249 St
Maple Ridge, BC, V4R 0G5
Canada

A copy may also be emailed to support@warmora.bond.

Accessibility Assistance

If you experience difficulty accessing content or completing a purchase on our website, contact us by email or telephone. We will make reasonable efforts to provide assistance through an alternative method.